Meet Our Team

We know that our office is only as effective and as welcoming as the people who work in it, which is why we take pride in our friendly and well-trained team members! As a team, we are especially interested in making all our patients feel right at home! We put your needs first to achieve efficient and comprehensive treatment in a supportive and nurturing environment. We promise to speak candidly with you about possible treatments as well as any risks and associated costs of treatment, and how treatment can address your individual needs as a patient.

Our staff is uniquely trained and highly skilled, and we strive to provide energetic and fun-loving service to each patient. Our staff consists of team members with specialized training and multiple certifications, and each one of our team members has years of experience in treating patients with the highest level of care. 

Our Team

Cassi, Office Manager

Hello! My name is Cassi. My husband Jason and I got married on Aug 8, 2009. We have two handsome sons: Logan, who was born on October 15, 2007, and Brady, who was born on August 10, 2012. I also have a Shih Tsu named Marley. I started working at Heintz & Bankhead Orthodontics in June 2007. I love my job and enjoy working with every member of the team. I graduated from the Dental Assisting Program at Forest Park Community College in May of 2007. I look forward to meeting with you at your initial visit, and getting you started so you can have the beautiful smile you have always wanted!


Tammy, Administrative Assistant

My name is Tammy, and I am the first person you will see when you come in the front door of Heintz & Bankhead Orthodontics, and will schedule your next appointment. I have been with this wonderful group of people for almost 4 years and have enjoyed being part of such a great team.  I am a blessed mom of four amazing kids: Brian, Jacqueline, Olivia, and Matthew.  Being a mother is first and foremost in my life.  So, in my spare time, I enjoy playing outside with my youngest son, shopping and cooking with my daughters, and texting with my eldest since he is away at college.  When I have a minute or two to myself, I enjoy fitness and spending time with my friends.  


Anne, Financial Coordinator

Hi, my name is Anne. I have worked at Heintz & Bankhead Orthodontics for over 4 years. My position is Financial Coordinator, but my favorite thing about my job is meeting all of the new families that walk through our door. I am the proud mother of two sets of twins!!! I enjoy spending time with my family, needlepointing, and enjoying the great outdoors. I look forward to getting to know you and helping you afford the smile you've always wanted.


Vivian, Orthodontic Assistant

Hi, my name is Vivian. I have been employed at Heintz & Bankhead Orthodontics since February 1987. My husband, Jerry, and I have two grown daughters. We have been blessed with five beautiful grandchildren, starting in February 2005 with our oldest grandchild, Matthew, then Bailee, Samantha, Raylee and just recently, MaKenzie. In my spare time, I enjoy spending time with family and friends, especially my grandkids.


Angie, Orthodontic Assistant

Hi, my name is Angie and I am an Orthodontic Assistant at Heintz & Bankhead Orthodontics. I graduated from my dental assisting program at Lewis and Clark in May 1993, and have worked at our amazing practice ever since (that's over 20 years)!  I have been married to my husband, Jason, since August 12, 1995. We were blessed with a beautiful daughter, Kiley, in February 2003. I also have two dogs named Ozzy and Ollie. In my spare time, I like to go out to eat with my family, go to the movies, bike ride with my daughter and take family vacations.


Rachael, Treatment Coordinator

My name is Rachael. I have been in the dental profession since 1998. I married my husband, Christopher, in 2001. Our daughter, Taylor, was born in 2002, and our son, Drew, was born in 2003. Our third child, Kyle, was born in 2006. I enjoy spending time with my family, scrapbooking and baking. I am known around the office as the “crazy redhead.” P.S. I will be your favorite!


Erin, Orthodontic Assistant & Lab Tech

Hi! My name is Erin. I have been an Orthodontic Assistant & Lab Tech for the office since October 2013. I graduated from the LCCC Dental Assisting program in 2012. I have a wonderful son, Jakob, who was born March 2012. My boyfriend & I live on a lake so most of my spare time in the summer is spent on our boat. I also like playing pool, shopping, sports, hanging out with my friends & my son.